30 days to love it or we’ll take it back
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the details
Try it out. Ride it around. If it doesn’t feel right within 30 days, we’ll take it back or help you swap it for something that does. No stress, no hassle.
See the detailsBring your bike in within the first 12 months of ownership and your first tune-up’s on us. We’ll adjust your brakes and gears, inflate your tires, and make sure your bike’s riding just as smooth as day one.
Got a flat mid-ride? Weird clicking sound? Call or text Ride Line through the Ride Club app. Real Trek people are ready to offer free assistance, wherever you are.
Download RIde ClubWalk into a Trek shop and you’ll feel it. We’re here to help, not to hassle. Whether you’re buying a bike or just popping in with a question, you’ll get friendly, expert support every time.
We offer 24-hour service turnaround on bikes of any brand (excluding certain e-bike models). Our fast, friendly service team will have you rolling again in no time.
See our servicesMake your dream bike a reality with our Project One customised paint programme.
Start customising¿Listo para tu próxima aventura sobre dos ruedas? Alquila una bicicleta en nuestra tienda ahora. Para reservas o información adicional, por favor contáctenos por teléfono o correo electrónico.
Igualaremos el precio de cualquier producto disponible en nuestra tienda o en trekbikes.com.
| Sunday | Closed |
| Monday |
10:30 AM-2:00 PM 4:30 PM-8:30 PM |
| Tuesday |
10:30 AM-2:00 PM 4:30 PM-8:30 PM |
| Wednesday |
10:30 AM-2:00 PM 4:30 PM-8:30 PM |
| Thursday |
10:30 AM-2:00 PM 4:30 PM-8:30 PM |
| Friday |
10:30 AM-2:00 PM 4:30 PM-8:30 PM |
| Saturday |
10:30 AM-8:30 PM |
We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or pop in to talk with our experts to learn more about what electric bikes are all about!
Learn moreDon't worry about growth spurts. With our Kids' Bike Trade-Up Programme, you'll save money and be sure your little one is always on a bike that fits.
Learn moreUna bicicleta con la que quedarás encantado y un servicio de asistencia de lo más práctico.
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.
We’ll match any price for products we carry in-store or on trekbikes.com.
Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.
From first-time riders of every age to the seriously addicted, we’re here to help!