Trek Bicycle Australian Capital Territory

Our customer promise

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low price guarantee

Find a lower price on an identical product at a local authorized Trek retailer’s store or website? We’ll honor it! See store for details.

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favourite bike shop

From first-time riders of every age to the seriously addicted, we’re here to help!

Customer experiences

“Customer service was 2nd to none—sympathetic to my needs and affordability. […] It has been a week and we're all good with what we bought. Plus, we have a free service in a couple of months that came with the purchase.”
- Don B.

“The Trek Marlin we purchased has already been an excellent bike that rides amazingly and feels great. Stuart the salesman that helped us at the Majura store was outstanding. He provided amazing product knowledge and an overall great service to my partner in sizing up the correct fit bike for her and having it ready on the day for us to pick up. Will be returning for another bike soon.”
- DIYDAD

“I am a massive fan of Trek bike altogether, so what is that to say. As per the service at the Fyshwick store, the guys were unreal. Even though they were low on stock, the guys went an extra mile to make sure I had the right bike for my daughter. Big thank you to Tom and Sandow for building the bike and helping me out with all the extras. Plus, the store has a great vibe!! Would easy purchased another three bikes if I could??”
- Isabel

“Very happy with the service from these guys, both knowledge and helpful attitude. […] Came back to cash in a Trek voucher that one of the kids won at a school track stand comp—great that our local Trek dealer is supporting kids riding (it was ride to school day), and guys at the shop also helped with some good advice regarding maintenance on my well-used Fuel EX (which I love). Thanks again.”
- Andy B.