Trek Bicycle Victoria

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low price guarantee

Find a lower price on an identical product at a local authorized Trek retailer’s store or website? We’ll honor it! See store for details.

24-hour service on all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favourite bike shop

From first-time riders of every age to the seriously addicted, we’re here to help!

“The team at Trek Bicycle Springvale provide exceptional service and go out of their way to ensure the customer is completely satisfied. I am the proud owner of a new Trek e-bike and am truly amazed and extremely appreciative of the time spent with me to make sure I was happy and was provided with everything that I needed. In particular, Sam spent a lot of time with me and was very patient to answer all of my questions and ensure that I was happy with the e-bike, accessories, and could comfortably set up the bike carrier, and get the e-bike on my car. Thank you very much for such wonderful service, support and advice.”
- Margot S.

“High quality products and excellent service! I went in to pick up my new bike but a worker told me it hadn't been fully built as there was an issue with the front break. […] He promptly suggested that he deliver it directly to my house to make up for the mistake. Then just before I left, he also gave me a free helmet for goodwill too. Really happy with the experience and will definitely shop at Trek in the future!”
- Matthew Z.

“My first visit was excellent. Ryan was on it—great product knowledge, very friendly and helpful, didn’t do the “hard sell” which was greatly appreciated and part of the reason I ordered my new FX 5. Picked it up today and was looked after by Naomi—and was I looked after! She did everything possible to make the experience perfect, and it was. Thank you both for such brilliant service and the tips you gave me were absolute gold!”
- Stephen G.

“Had a fantastic experience from start to finish at this business. Lachlan was a superstar who guided me through the basics of what I needed and then we worked out the bike from there. Ended up with a Domane SL 7 eTap and couldn't be happier with my choice. Lachlan gave me excellent service from the initial size up to the full set up when the bike arrived. I purchased most of my accessories there, and the store is a one-stop-shop for most items. Will recommend to all friends and family (and mind you I live approx. 30 mins away but well worth the drive)! Keep up the good work.”
- Spiro C.