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We offer 24-hour service turnaround on bikes of any brand (excluding certain e-bike models). Our fast, friendly service team will have you rolling again in no time.
¿Listo para tu próxima aventura sobre dos ruedas? Alquila una bicicleta en nuestra tienda ahora. Para reservas o información adicional, por favor contáctenos por teléfono o correo electrónico.
Precio mínimo garantizado
Igualaremos el precio de cualquier producto disponible en nuestra tienda o en trekbikes.com.
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Store address
Oslo 53 Local 1, C.Comercial X-Madrid
Alcorcón,
28922
España
34919343079
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Store hours
We're closed.
Sunday
10:30 AM-1:30 PM
Monday
10:30 AM-8:30 PM
Tuesday
10:30 AM-8:30 PM
Wednesday
10:30 AM-8:30 PM
Thursday
10:30 AM-8:30 PM
Friday
11:00 AM-9:00 PM
Saturday
11:00 AM-9:00 PM
34919343079
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Our Store Bio
Trek Bicycle X-Madrid es tu destino si buscas los últimos productos de Trek y Bontrager así como un servicio de reparación y puesta a punto de bicicletas de cualquier marca con un plazo de devolución de 24 horas. Nuestra tienda está localizada en el centro comercial X-Madrid donde encontraras también una gran variedad de opciones de ocio y donde te ofrecemos probar todos nuestros modelos. Queremos ser el punto de encuentro para todos los ciclistas de la zona sur de Madrid, por eso organizamos cursos gratuitos de mecánica, nutrición y salidas en bici. Síguenos en Facebook y contáctanos por teléfono o al siguiente email por cualquier duda: [email protected]
We’re excited to get people riding e-bikes, and we know there are lots of questions about them. Check out the link below or stop in to talk with our experts to learn more about what electric bikes are all about!
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
Listen
We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
Inspect
One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
Recommend
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.
Get to fixin’
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.
Our service packages
Want to learn more about what a bike tune-up includes? Explore our different service packages below.
buildLevel One: The scrub down
Recommended every 25+ hours of riding -Align and adjust brakes -Tune and adjust shifting -Torque all fasteners
buildLevel Two: The deep clean
Recommended every 50+ hours of riding -Includes all Level One services -Deep clean drivetrain -Lateral and vertical wheel true -Inspect bottom bracket -Clean and polish bike
buildLevel Three: The strip down
Recommended every 100+ hours of riding -Includes all Level One and Level Two services -Disassemble and deep-clean all parts -New cables, housing, and bearing systems* -Advanced wheel true -Replace front and rear suspension wipers, seals, and oil**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
buildAdditional e-bike services
Our service packages are electric bike compatible! You can have the same work done on your e-bike as any non-electric bike. However, we do offer a few additional add-on services for Trek e-bikes that cater specifically to their e-systems.*
Add-on e-bike service
– Software update – Removal and installation of a new battery or motor
Not sure what your e-bike needs? Give your local retailer a call or visit to learn more about their e-bike service offerings.
*Excludes certain e-bike models. Call or visit your local retailer for more information.