Please input your serial number below to determine if your bicycle is subject to the Promax Brake recall. We have prefilled the WTU portion of the serial number so please do not re-enter it. If your bicycle is subject to recall, please work directly with your local authorised Trek retailer.
You can find the bike serial number on the underside of the bicycle frame, near the bottom bracket. Look for a sticker containing a barcode. This sticker will also contain a string of letters and numbers, many beginning with WTU. This full string of characters is the bike serial number. Please enter the serial number with no spaces.