Trek Bicycle Windsor | Trek Bicycle Windsor

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Great rides near you

Looking for local route recommendations? We've got you. This is a collection of the very best road, mountain and family rides in the area, complete with digital route maps!

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Visit us

  • Shop address
  • 143 NEWMARKET ROAD TENANCY 1
  • WINDSOR, Queensland, 4030  Australia
  • 0733576649
  • Get directions
Shop hours
We're open. Come on in!
Monday 9:00 AM-5:30 PM
Tuesday 9:00 AM-5:30 PM
Wednesday 9:00 AM-5:30 PM
Thursday 9:00 AM-5:30 PM
Friday 9:00 AM-5:30 PM
Saturday
9:00 AM-4:00 PM
Sunday 10:00 AM-4:00 PM
  • 0733576649
  • Get directions
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Our bio

Trek Bicycle Windsor is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand and local advice on the best riding in the greater Brisbane area. Our bike shop opened in New Farm in 2016, and has relocated to a brand new site at Windsor, located just 2 km east of the Brisbane CBD. We are huge advocates for the local cycling community, and love to give back with efforts like our tyre recycling programme. The area surrounding our store offers great riding for roadies and mountain bikers alike, and our favourites include Mount Coo-tha, the Brisbane River Loop and The Gap to Mount Glorious. Stop in for a tune and advice before heading out, or join us for one of our frequent shop rides! We look forward to riding with you!

Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* – no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.

*Excludes certain e-bike models. Call or visit your local retailer for more information.

Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments or replacement parts. We’ll also create an itemised receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level 1 Service Package
$119
Recommended every 25-hours
Everything torqued, aligned, and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash

Replacement parts not included in service package price.
build Level 2 Service Package
$179
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true

Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service

Replacement parts not included in service package price.
build Level 3 Service Package
From $399*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.

Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post

Replacement parts not included in service package price.

*Pricing may vary for bikes with suspension. Ask your service technician for details.

Love it or we’ll take it back

If you’re not 100% happy with your purchase, bring it back within 30 days for a refund or exchange.

Low Price Guarantee

We’ll match any price for products we carry in-store or on trekbikes.com.

24-hour service for all makes and models

Our skilled technicians will service your bike within 24 hours, or we’ll give you a loaner for free.

Your new favourite bike shop

From first-time riders of every age to the seriously addicted, we’re here to help!