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Rider support for Trek customers
Rider support for Trek customers
We're here to make riding a Trek a great experience for you
Riding unsupported can be fun but when you need something, it’s nice to know that somebody will always be there. When you ride a Trek, you’re never really alone.
Customer Service
How to access your order, account, delivery information, and returns and exchanges.
Learn what bike is right for you, sizing, Trek technologies, valuable how-to information, and the resources available should anything ever happen to your Trek or Bontrager product.
Trek and Bontrager products are only available through Trek and its authorized network of retailers. Use this guide to make sure that you're buying our products from a reliable source.
Trek is dedicated to ensuring that you love cycling as much as we do. So if you need to speak to a person or send us an email to get questions answered, we’re here for you.