Trek Bicycle Carnegie | Trek Bicycle Carnegie

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  • Store address
  • 1062 Dandenong Road
  • Carnegie, Victoria, 3163  Australia
  • 0395710239
  • Get directions
Store hours
We're closed.
Sunday
10:00 AM-4:00 PM
Monday 9:00 AM-5:30 PM
Tuesday 9:00 AM-5:30 PM
Wednesday 9:00 AM-5:30 PM
Thursday 9:00 AM-5:30 PM
Friday 9:00 AM-5:30 PM
Saturday 10:00 AM-4:00 PM
  • 0395710239
  • Get directions
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Our Store Bio

Trek Bicycle Carnegie is your destination for the latest products from Trek and Bontrager, and service and tune-ups for bikes of any brand. We are passionate about sharing the joy of cycling with everyone. Our shop opened on Dandenong Road in April 2016, conveniently located some 12 km south-east of Melbourne's CBD. We are strong advocates for the local cycling community with our support of programmes like Caufield Community Toy Library – a programme that allows families to borrow kids’ bikes before committing to a purchase. Our huge range of product is matched by the diverse knowledge base of our staff. Stop in for advice or a tune before setting out on Gardiner’s Creek Trail, where you’ll catch gorgeous views of the Yarra River. Our shop has been overwhelmed with the positive response we’ve received from the local cycling community, and we can’t wait to meet you. We look forward to riding with you!

Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.

*Excludes certain e-bike models. Call or visit your local retailer for more information.


Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level 1 Service Package
$119
Recommended every 25-hours
Everything torqued, aligned, and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash

Replacement parts not included in service package price.
build Level 2 Service Package
$179
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true

Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service

Replacement parts not included in service package price.
build Level 3 Service Package
From $399*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.

Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post

Replacement parts not included in service package price.

*Pricing may vary for bikes with suspension. Ask your service technician for details.