Trek Bicycle Hoppers Crossing | Trek Bicycle Hoppers Crossing

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  • Store address
  • 31/428 Old Geelong Rd
  • Hoppers Crossing, Victoria, 3029  Australia
  • 0383682099
  • Get directions
Store hours
We're open. Come on in!
Sunday
10:00 AM-4:00 PM
Monday 9:00 AM-5:30 PM
Tuesday 9:00 AM-5:30 PM
Wednesday Closed
Thursday 9:00 AM-5:30 PM
Friday 9:00 AM-5:30 PM
Saturday 10:00 AM-4:00 PM
  • 0383682099
  • Get directions
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Our Store Bio

Trek Bicycle Hoppers Crossing is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and local advice on the best riding in the greater Melbourne area. Our bike shop opened in March 2016, and is conveniently located 23 km southwest of Melbourne on Old Geelong Road in Hoppers Crossing. We are passionate advocates for the local cycling community, and love to talk bikes with anyone who will listen. We also support a number of local riding groups. Stop in for advice or a tune before heading out for a ride at You-Yangs National Park or along the Federation Trail. We frequently host shop rides, in addition to in-store clinics and information sessions on a diverse array of topics, including basic maintenance. Stop in to see us soon! We look forward to riding with you!

Bike repair and service made simple

Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.

*Excludes certain e-bike models. Call or visit your local retailer for more information.


Here’s how we’ll do it:

Listen

We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.

Inspect

One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.

Recommend

From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.

Get to fixin’

Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.

Our service packages

Want to learn more about what a bike tune-up includes? Explore our different service packages below.

build Level 1 Service Package
$119
Recommended every 25-hours
Everything torqued, aligned, and adjusted.

After a bike wash, we’ll dial in your brakes, tune and adjust your shifting to perfection, and ensure that all fasteners are torqued to manufacture specifications

• Align and adjust brakes
• Align and adjust shifting
• Adjust headset
• Inspect bottom bracket
• Bike wash

Replacement parts not included in service package price.
build Level 2 Service Package
$179
Recommended every 50-hours
Everything cleaned, tensioned, aligned, and adjusted.

After a bike wash and thorough deep clean of the drivetrain, we’ll true and tension the wheels, dial in your brakes, tune and lube your shifting to perfection.

Level 2 includes everything from the Level 1 plus:
• Remove and deep clean all drivetrain components
• Lateral and vertical wheel true

Additional 50-hour Suspension Service Recommended for Mountain:
• Fork seal and rear air can service

Replacement parts not included in service package price.
build Level 3 Service Package
From $399*
Recommended every 100-hours
The entire bike stripped, cleaned, lubed, and tuned to perfection.

Every bolt, every bearing, every part. We’ll start by stripping your bike to the bare frame for a deep clean and inspection, then we’ll re-lube inner surfaces and rebuild it. If it’s been a while, or if you have put serious miles in all-conditions, this one’s for you.

Level 3 is everything included in Level 2 plus:
• Disassemble entire bike and deep clean all parts
• Overhaul and replace all bearing systems
• Flush and replace hydraulic brakes
• Replace and re-route all cables and housing
• Overhaul front and rear mountain bike suspension and dropper post

Replacement parts not included in service package price.

*Pricing may vary for bikes with suspension. Ask your service technician for details.