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Expert electric bike advice
We’re the electric bike experts, so stop in to learn more about electric bikes and see what an extra boost can do for you.
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Our skilled technicians provide fast and friendly service on all makes and models.
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Looking for local route recommendations? We got you. This is a collection of the very best road, mountain, and family rides in the area, complete with digital route maps!
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Trek Bicycle Docklands has merged with Trek Bicycle QV. Come and visit us at 7-9 Artemis Lane in the Melbourne CBD for the latest gear from Trek, Electra, and Bontrager, as well as service and tune-ups for bikes of any brand.
Bike repair and service made simple
Regular bicycle maintenance is key to keeping your trusty steed running smoothly ride after ride. That's why we offer 24-hour service turnaround on bikes of any brand* — no appointment needed. Stop by today and our expert in-store technicians will have your ride rolling like new in no time at all.
*Excludes certain e-bike models. Call or visit your local retailer for more information.
Here’s how we’ll do it:
Listen
We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
Inspect
One of our service advisors will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re noticing and address any concerns.
Recommend
From there, we'll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re comfortable with repair costs before we get to work.
Get to fixin’
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, if our turnaround time exceeds 24 hours, we'll set you up with a complimentary demo bike.