Road, gravel, and electric road bikes
Mountain bikes and electric mountain bikes
Kids' bikes
How to package a return
If you want to return your bike for any reason within 30 days of purchase, you can follow these step-by-step instructions on how to repackage your ride.
Have a Fetch+?
Your bike comes fully assembled. Complete your pre-ride safety check and head out!
Ordered an Electra?
Click the link below for step-by-step videos and quick assembly guides for Electra bikes.
Need a hand?
Chat with us online, give us a call at 1-800-585-8735, or reach out to your local shop.
Find a shop
Your pre-ride checklist
Don't forget to register your bike and do a quick pre-ride safety check before you roll out!
Pre-ride safety check
Love it or we’ll take it back
You have 30 days to test ride your new bike. If you don’t love it, we’ll take it back — no questions asked.
See return details